Returns & Exchanges
At Cooshti, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return or exchange your items within 14 days of receipt, provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Log in to your account or visit our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all designer labels, shoe boxes, and tags are intact to qualify for a full refund.
Ship the Parcel
Attach the provided return shipping label to your package and drop it off at your nearest authorized collection point or post office.
Receive Your Refund
Once our warehouse team has inspected and approved your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing