Frequently Asked Questions
Everything you need to know about shopping with Cooshti.
What is your standard shipping policy?
We offer standard delivery within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix sooner. All orders are tracked for your peace of mind.
How do I return an item?
We accept returns within 28 days of purchase. Items must be in their original, unworn condition with all tags attached. Simply visit our returns portal to generate your shipping label.
Are your products authentic?
Absolutely. Cooshti is an authorized retailer for every brand we carry. We source directly from the brands to ensure 100% authenticity on all sneakers, apparel, and accessories.
Which payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and Clearpay, as well as digital wallets like Apple Pay and Google Pay.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location and will be calculated automatically at the checkout stage.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the courier's website to monitor your delivery status.